loki55 Terms and Conditions

These terms and conditions ("Terms") form a legal agreement governing the use of the loki55 platform and all its services. By registering on loki55, logging in, or using the site in any way, you automatically agree to be bound by these Terms.

loki55 is an online betting and casino platform that provides sports betting, casino games, slots, and other entertainment services for users in Bangladesh. The platform operates on Bangladesh Standard Time (BST, UTC+6).

In these Terms, "we", "us", "platform", or "loki55" all refer to the same entity. "You", "user", or "member" refers to any person registered on or using the site.

To access the full range of services on loki55, you need to create a personal account. All information provided at the time of registration must be accurate, complete, and up to date.

2.1 Registration Process

• Only one account per person is permitted. Creating multiple accounts is prohibited.
• At the time of registration, you must provide your real name, valid contact details, and accurate identification information.
• Use a strong password to keep your account secure and never share it with any third party.
• You are solely responsible for the security of your account. Keeping your login details confidential is your responsibility.

2.2 Identity Verification (KYC)

loki55 reserves the right to verify your identity at any time. Documents required for verification (national ID card, passport, or driving licence) must be provided upon request. Withdrawals may be placed on hold until the verification process is complete.

2.3 Updating Account Information

If your personal details change (such as your mobile number or email address), update them in your account settings immediately or notify the support team.

loki55 strictly prevents minors from participating. The following eligibility requirements must be met to use this platform:

• You must be at least 21 years old. This platform is strictly prohibited for anyone under the age of 21.
• You must confirm that you are of sound mind and are using this service of your own free will.
• If a court order prohibits you from gambling, or you have been placed on a government exclusion list, you may not use this service.
• If you are an employee, director, or family member of a loki55 employee or director, restrictions on the use of betting services may apply.

All financial transactions on loki55 are handled through full SSL encryption. The following terms apply to deposits and withdrawals:

4.1 Deposit Terms

• Minimum deposit amount: ৳500 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, bank transfer.
• Funds deposited must always come from your own account. Using a mobile banking account registered in a third party's name is not accepted.
• Keep proof of your deposit — you may be required to provide the transaction ID if needed.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally processed within 15 minutes to 2 hours.
• Your account must be fully verified before a withdrawal can be made.
• Bonus funds cannot be withdrawn until the wagering requirements for that bonus have been met.
• Withdrawal requests will be processed to the same payment method used for the original deposit.

4.3 Transaction Cancellation and Rejection

loki55 reserves the right to investigate any transaction where fraud, money laundering, or a breach of these Terms is suspected, and to suspend or cancel it if necessary.

loki55 offers various bonuses and promotional offers for new and existing members. The following general terms apply to all bonuses:

5.1 Welcome Bonus

• New members will receive a bonus of up to 150% on their first deposit, up to a maximum of ৳8,000.
• Example: deposit ৳1,000 and receive a bonus of ৳1,500 — total balance ৳2,500.
• Example: deposit ৳12,000 or more and receive the maximum bonus of ৳8,000 — total balance ৳20,000.
• The wagering requirement for the welcome bonus is 25x (bonus amount plus original deposit amount).
• The welcome bonus can only be received once per account.

5.2 General Bonus Terms

• Specific wagering or betting requirements must always be met before a bonus can be used.
• Each promotion may have its own individual terms — read the details before claiming an offer.
• If fraudulent methods are used to claim any bonus, the bonus will be cancelled and the account suspended.
• loki55 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Collecting bonuses through multiple accounts from one person, one IP address, or one device is strictly prohibited.

All betting and gaming activities on loki55 are governed by the following rules:

6.1 Sports Betting

• The outcome of sports bets is determined based on the official announcement of the relevant organising body.
• If an event is cancelled or postponed, the related bet is generally considered void and the stake is returned.
• loki55 reserves the right to cancel bets placed at incorrect odds displayed due to a technical error or data feed issue.
• Placing conflicting bets on the same event (arbitrage) is prohibited.

6.2 Casino Games

• All casino games are operated by a certified Random Number Generator (RNG), which ensures fair play.
• If your internet connection is lost during a game, your progress is saved and you can continue once you reconnect.
• Each game has its own rules — read them before playing.

6.3 Fair Play Guarantee

loki55 is committed to ensuring a fully transparent and fair gaming environment. Game outcomes on our platform are never manipulated. All games are sourced from tested and verified game providers, including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others.

The following activities are strictly prohibited on the loki55 platform and may be treated as punishable offences:

• Using this platform for money laundering or any other illegal financial activity.
• Claiming bonuses or promotions through fraudulent means, such as operating multiple accounts.
• Placing bets using software, bots, scripts, or any other automated method.
• Attempting to exploit system vulnerabilities or technical errors for personal gain.
• Collecting or misusing the personal information of other members.
• Threatening, harassing, or using abusive language toward any platform staff or representative.
• Operating an account while fraudulently concealing your identity.

loki55 reserves the right to temporarily or permanently suspend or close any account without prior notice in the following circumstances:

• If any provision of these Terms is breached.
• If the required documents for identity verification are refused or not provided.
• If false or misleading information is provided.
• If money laundering or fraud is suspected.
• Upon a family request in the event of the account holder's death or incapacitation.
• If a self-exclusion request is submitted by the user.

8.1 Requesting Account Closure

If you wish to close your account yourself, please contact support. Guidance regarding your balance will be provided before closure. Once an account is permanently closed, it cannot be reopened.

loki55 believes that gambling is a form of entertainment and should be enjoyed within limits. We are fully committed to promoting responsible gaming.

• Our platform offers the ability to set deposit limits, betting limits, and session time limits.
• If you feel that gambling is getting out of your control, please submit a self-exclusion request.
• If you are experiencing gambling-related problems, contact our support team or a professional support organisation.
• Keep children away from this platform. Use parental controls on your devices.

For more information on responsible gaming, read our Responsible Gaming page.

loki55 treats the protection of your personal information as its highest priority. We use SSL encryption and advanced security measures in line with industry standards.

10.1 Data Collection and Use

• Personal information provided at registration is used solely for account management, identity verification, and service improvement.
• Your information is never sold to third parties.
• Information may be shared with authorities where required to meet legal obligations.

For more details, read our Privacy Policy.

loki55 is committed to resolving any disputes with members quickly, fairly, and transparently.

11.1 Complaint Submission Process

• For any complaint or dispute, please first contact our 24/7 live chat support.
• If the issue is not resolved via live chat, write to us in detail at [email protected].
• After a complaint is received, we generally aim to resolve it within 7 business days.
• For complex disputes, additional time may be needed for investigation.

11.2 Final Decision

The decision of loki55's management authority will be considered final in all disputes, unless a different ruling is issued through a legal process.

loki55 reserves the right to change, add to, or remove any part of these terms and conditions at any time. When changes are made:

• The updated terms will be published on this page and the "Last Updated" date will change.
• For significant changes, you will be notified via your registered email or through a notice after logging in.
• Continued use of the platform after changes have been made will be considered as your acceptance of the new terms.
• If you do not agree with the new terms, please close your account and stop using the platform.

These terms and conditions were last revised in January 2026. By using the loki55 platform, you acknowledge that you have read, understood, and accepted all of these terms.